Author: Gwendolyn J

Gigs 8.1.19

 

Rat Race Rebellion

 

NexRep

“If you love to shop, this opportunity with NexRep might be the job you’ve been looking for. The company says you can make $15 – $25+ per hour talking to people who call you about a product they’re interested in. It’s your job to help them with their shopping.

Make your own schedule!

Make your own schedule and do it from the comfort of your own home! As a result, our team of agents has a ton of fun and love what they do.

Have fun working and do it while in your own home office

We have a great opportunity here at NexRep to be an agent with Inbound Sales! Being an agent for this program is really fun!

  • These customers have said yes to the product several times before they even pick up the phone – they want you to help them complete their purchase – it’s that simple!
  • You get to be an extension of that fun and excitement as you place the order for the customer.
  • It’s like you are going on a trip to the mall together, where you introduce additional items that complement their original purchase.
  • These are typically happy, fun customers: after all, they are shopping!

Our most successful agents have high energy and give the customer a fun experience – and the good news is that our top agents are invoicing $15 – $25 an hour!”

https://ratracerebellion.com/get-paid-15-25-hr-to-help-people-shop-with-nexrep/

***

MedCorp

Telephonic Injury Triage Registered Nurse

Position Code 19-TRI-025
Required Licensure/Experience
Position Type Full-Time Hourly
Location Nationwide – US
Job Category Triage Call Center

“We are looking for full-time RNs for our innovative Injury Triage service line! This RN position is like no other that you’ve ever worked.

Here are a few reasons why:

  • This is a home-based position! You get to help clients from the comfort of your home!
  • Leave behind the physically demanding part of your job – it’s telephonic triage, which also means there is no exposure to high-risk infectious diseases.
  • Handle only one caller at a time instead of dealing with an entire caseload. You keep 100% focus on the person you’re talking to, and only that person.
  • Finally, you’ll receive ongoing training in a unique virtual atmosphere. Things change; new advancements are constantly being made, and here at Medcor, you’ll be at the cutting edge in the growing technological area of nursing.

If you’re interested in continuing your nursing career in a new and innovative way, Medcor could be the solution! We are now hiring for our September 30th, 2019 training classes.”

https://jobs.medcor.com/job/MEDCUS6020/Telephonic-Injury-Triage-Registered-Nurse

 

***

 

The Hartford

The Hartford is a Fortune 500 insurance and investment company and they have a robust work from home program. On any given day, the company has dozens of remote positions available.

Today, they have posted openings for Customer Service Relationship Specialists – a position that doesn’t come up as often as some of the others.

ABOUT THIS OPPORTUNITY

As a Customer Relationship Specialist, you would be handling inbound telephone calls or written requests from customers or their insurance agents. No selling involved – your job is to make it easy to get things done by providing fast, high-quality service experiences.

No insurance experience is required either – we’ll provide you with all the training you need to get started with an assigned mentor and call coaches, plus you’ll receive ongoing training and support as you build your career at The Hartford.

AS A CUSTOMER RELATIONSHIP SPECIALIST, YOU WILL:

  • Provide support for a wide variety of business insurance products and services
  • Identify forward-thinking solutions that resolve both stated and unstated needs, making it easier to do business with The Hartford
  • Maintain a high level of performance measured by traditional and contemporary call center performance indicators and behaviors

This is a 100% Remote Position; representatives will work from home.

COMPENSATION

At The Hartford, our compensation philosophy is simple: we pay competitive base salaries and reward performance with a quarterly incentive program.

BENEFITS

These include:

  • Medical, Dental, Life and Disability Insurance – EFFECTIVE ON DAY ONE!
  • 19 days paid time off in your first full year
  • Tuition reimbursement
  • Paid volunteer opportunities
  • Employee recognition
  • Wellness program
  • And more!”

https://ratracerebellion.com/work-from-home-as-a-customer-service-rep-for-the-hartford-great-benefits/

Good luck!

Gwendolyn J

Gigs 7.20.19

Rat Race Rebellion

July 20, 2019

Today RRR gives us another lovely list of WAH gigs. Included today:

 

Personal Loans

Hiring in AL, AK, AZ, CO, DC, HI, MI, NM, NC, NY, OH, OK, OR, TN, UT, WA & VA.

Rate: $15/hr

Rate: $12/hr

…and many more!

 

Indeed

As I mention in this post, you have to be careful and thoroughly read any job at Indeed that comes up under the work from home, remote, work at home search. Today, we have a few choices.

 

MTI America (Apply on Indeed)

From Indeed:

  • Must have 2 years’ minimum experience with medical terminology.
  • Must possess ability to communicate effectively while working in a fast pace environment.
  • Must have experience with Microsoft Office Products.
  • Preferred previous home health and scheduling experience

 

Experience:

  • Home Health Administrative: 2 years (Required)
  • Workers’ compensation: 2 years (Required)

Education:

  • High school or equivalent (Required)

Language:

  • English/Spanish (Preferred)

Benefits offered:

  • Paid time off
  • Parental leave
  • Health insurance
  • Dental insurance
  • Healthcare spending or reimbursement accounts such as HSAs or FSAs
  • Other types of insurance
  • Workplace perks such as food/coffee and flexible work schedules

 

Transcom (Apply on company sight via Indeed)

You may need to create a profile to apply for this job. I just clicked on the title and it took me right to it.

According to the job post, they provide you with an all-in-one computer and monitor for work. It comes with a built-in webcam “for training and meetings”.

What’s In It For You?

  • $13 per hour once you have graduated to Production ($11 per hour during Training and Nesting)
  • $400 new hire incentive bonus when you have worked at least 470 hours by your 90th day of employment
  • (You must be actively employed on the date the bonus is paid and not on a final written warning. The bonus will be paid on the next regular pay period following the 90th day of employment.)
  • Position as a Transcom employee (not an independent contractor)
  • Improved Work / Life balance with paid time off (PTO)
  • Health Benefits for you and your family, including: medical, dental, vision
  • 401(k) Investment options with employer match opportunities
  • 100% work at home, including training
  • Ability to develop your skills and grow your career
  • An opportunity to work for a company passionate about people

 

Requirements

  • At least 18 years or older
  • High School Diploma, or equivalent
  • Able to successfully pass a criminal background check
  • Able to work 32 – 40 hours a week
  • Able to work a variety of shifts influenced by current business needs (including evenings, weekends, and holidays)
  • Strong computer knowledge, including ability to accurately type at least 40 wpm
  • Excellent English written and verbal communication skills
  • Courteous and friendly with high level of professionalism
  • Willingness to follow procedures and adhere to policies
  • Able to multi-task applications while talking to customers on the phone
  • Able to thrive in a fast-paced work environment
  • Able to actively listen to customer needs and demonstrate empathy
  • Previous call center, tech support, and work from home experience preferred
  • *Must live and work in one of the following states:
    • AL, AR, AZ, FL, GA, ID, IN, IA, KS, KY, LA, MI, MN, MS, MO, NE
    • NV, NH, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI
  • Your home office must have DSL or Cable Internet that is hardwired into a modem/router via Ethernet (Dial-up, Wireless, or Satellite internet service cannot be used)
  • Minimum download speed 20 Mbps
  • Minimum upload speed 3 Mbps
  • Ping less than 100 ms
  • You must provide a compatible headset. The headset must have a 3.5mm connection audio port using either a quick-disconnect (QD) or a dedicated 3.5mm wire from the headset. It must also have a noise-canceling boom microphone. The following are examples of acceptable headsets with approximate prices.
  • Logitech Stereo Headset H111 – Cost approx. $10.00
  • Plantronics RIG 100HS Camo Chat Gaming Headset for PlayStation 4 – Cost approx. $24.00

 

Phoneburner (Apply on Indeed)

Indeed lists the pay rate for this gig at $15-20/hr.

Job responsibilities:

  • Answer inbound calls, emails, chats, and take required actions to assist the customers. Anticipate customers’ potential needs, and determine appropriate response.
  • Provide comprehensive and accurate responses by consulting available resource material and information. Keep required reference materials up-to-date.
  • Problem solve technical issues and escalate issues as appropriate
  • Develop a deep understanding of the needs of our customers, and communicate these needs with the management team

All applicants must have the following skills/traits:

  • Excellent verbal and written communication
  • Enjoys problem-solving
  • Ability to troubleshoot software / technical issues
  • A strong desire to help customers
  • Attention to detail
  • Ability to learn quickly
  • Self-motivated / self-starter
  • Likes to work independently
  • Ability to multi-task

Home office requirements:

  • Dedicated space you can work without distraction
  • High-speed internet
  • Reliable personal computer (Windows or Mac)
  • Headset with good sound quality

Education and experience:

  • Must have 2 years prior experience in customer service or technical support
  • Preference for college degree
  • SaaS experience a plus
  • High Call volume experience a plus
  • Familiarity with CRM systems and practices a plus
  • Zendesk experience a must
  • Intercom experience a must (or other chat programs)

Compensation:

  • Pay will depend on experience

Please respond on this website.

Please include a 1-page cover letter that explains why you are interested in this job, and why you would be a great candidate for this position. Also a separate copy of your resume in PDF format.

Thank you for your time and interest!

Job Type: Full-time

Salary: $15.00 to $20.00 /hour

 

Good luck!

Gig on,

Gwendolyn J

More Than Words (Writing Gigs From Home)

Image by Mystic Art Design from Pixabay

One of the few gigs that has been and continues to be most workable from home or on the road is writing.

To become a good writer, you first have to be a good reader. Make sense?

When you read other people’s work, you begin to absorb different techniques, grow your vocabulary and expand your knowledge base. Be a student of your craft until you become a master. And then, keep studying!

Image by Ahmad Ardity from Pixabay
The first step to good writing: READ

 

When I read a book, I often read it at least 3 times.

The first time is for enjoyment. The second time is to catch any hints I missed. The third time is to study the author’s style of prose and storytelling technique. I can then, fold what works for me into my own style, and grow as a writer.

 

Practice & Apply

I have been writing since elementary school. I loved writing papers and essays. My classmates would get nervous when we had a writing assignment of so many words.  I usually exceeded the word count.

I have been looking for and taking writing gigs since the early 2000s, but the market has opened up a great deal more now. Content creators, editors, and proofreaders are in extremely high demand because all these websites need words on them somewhere.

And who better to fill them than Wordsmiths?

This is one of the reasons why I am so happy at Wealthy Affiliate. Here, I can write with purpose, with direction, and with freedom. This is what writers are looking for. And honestly, you can write about just about anything.

 

Social media, politics, movies, celebrity gossip, sports, childcare. It is ridiculous how much data needs to be put into words for the web browsing public’s attention. Getting and keeping that attention, now that is a whole different flavor of pie.

 

Writing Your Passion

Image by OpenClipart-Vectors from Pixabay I don’t know if any of you are aware of this but…

I L O V E football.

I love it.

I am always so happy when football is back.

I don’t care if it’s a repeat of a game or a game I already watched. If it’s on I’m watching it.

I have been known to watch football all day.

 

Once upon a time, I had a dream job. I am and always have been a writer. So I submitted an article on hope and they hired me.

They didn’t just hire me, they loved me. The owner/editor installed me as a sportswriter when he realized how obsessed I am with football, MMA, and the Olympics.

That’s about it when it comes to my sports knowledge and enthusiasm, by the way. Pretty much anything else except tennis is ho-hum for me.

The Guardian Liberty Voice is based in Las Vegas, Nevada, and the Founder & Editor-in-Chief, DiMarkco Chandler was the best boss ever. His care and interest in his writers and editors as people is unmatched and so genuine there was pretty much nothing he couldn’t ask of me. When I worked there, I had no job. This was not work for me. It was bliss.

The only reason I am not there now is that we had bills. And being a writer is not a job you do for the pay, really. It’s akin to teaching in that way. It is a noble calling and a skill that is refined over time. Some are gifted with the ability and can influence everyone they come in contact with.

When I worked there, a lot of the positions were offered through CraigsList. It’s been 3 years and more so I’m not sure how they are recruiting these days, but I am delighted to see they are still in operation.

Unlike most other “writing jobs”, GLV doesn’t take your sample and say, “Write something else and hope you get some clicks we can pay you for”.

GLV holds intensive training sessions called Boot Camp (at least they did) designed to ensure their writers adhere to set Style & Submission Guidelines. Being there and going through Boot Camp made me a better writer, no doubt about it, and gifted me with the joy of doing what I loved for a living, if only for a short time.

Writers are placed on teams and each article is edited and proofread by hand before publishing. If you are an aspiring writer and you want to follow that passion to its ultimate, GLV is a good place to go.

Tell them Brandi sent you.

Disclaimer::: The pay structure at GLV is very lucrative and fair for ALL the writers and editors. My situation was not the norm as I saw it. As long as writers met their obligations they get paid. I got paid for what I wrote and then some. No one at GLV was responsible for me leaving.

 

But I’m Not a Journalist!

Other writing gigs are abundantly available online and off. According to the US Department of Labor:

Quick Facts: Writers and Authors
2018 Median Pay $62,170 per year
$29.89 per hour
Typical Entry-Level Education Bachelor’s degree
Work Experience in a Related Occupation None
On-the-job Training Long-term on-the-job training
Number of Jobs, 2016 131,200
Job Outlook, 2016-26 8% (As fast as average)
Employment Change, 2016-26 10,000

A college degree in English, journalism, or communications is generally required for a full-time position as a writer or author. Experience can be gained through internships, but any form of writing that improves skill, such as blogging, is beneficial.

Employment of writers and authors is projected to grow 8 percent from 2016 to 2026, about as fast as the average for all occupations. Strong competition is expected for full-time jobs because many people are attracted to this occupation.

Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, Writers and Authors,
on the Internet at https://www.bls.gov/ooh/media-and-communication/writers-and-authors.htm (visited July 7, 2019).

If you’re not a journalist, there are positions open for tech writers, review writers, copywriters, ghostwriters. There are editing and proofreading positions.

There are also sites and publishers looking for fiction writers in all possible genres. Here is just a small sample from a quick Google search for creative writing gigs.

 

Businesses with Facebook, Instagram, Pinterest, and Twitter pages need someone to keep them up to date and relevant.  Have you seen Wendy’s Twitter?

It’s Not Just Words

Writers in today’s economy not only need to be excellent wordsmiths. They must also possess a sense of order and flow. The days of blocks of text are long over. Readers need to be entertained. Some form of interaction or distraction is required to keep them reading. It is not just about words anymore.

We need to incorporate relevant links to authority sites and engaging images. We also need to be cognizant of relevant keywords that will allow the content to appear in SERP (Search Engine Results Pages).  This overall job is not just writing, it is called Content Creation with SEO Optimization.

Image by <a href="https://pixabay.com/users/EstudioWebDoce-1605998/?utm_source=link-attribution&utm_medium=referral&utm_campaign=image&utm_content=1327870">EstudioWebDoce</a> from <a href="https://pixabay.com/?utm_source=link-attribution&utm_medium=referral&utm_campaign=image&utm_content=1327870">Pixabay</a>
More Than Words…

 

Google has recently updated their search engine algorithm. Not only are they looking for quality content, but long-form content (like this article!). This means that longer posts tend to rank better on Google, which can generate free organic traffic for the content. Traffic can turn into revenue, and that revenue can be shared with the content creator -that would be you, the writer- unless you sold the article as a freelancer. You can also be on a payment plan that compensates at a flat rate per so many words or per article.

 

The Total Package

To succeed in today’s writing market, one has to be a full package. You need fresh, engaging text -proofread and edited, of course-, relevant keywords, integrated images and the ability to put all of that together in a way that is pleasing to the major search engines.

Not to mention whoever you are writing for.

These days, there are courses on SEO, freelancing and such, that can cost more than you may be able to make within your first 6-12 months as a writer.  Wealthy Affiliate offers a solution to this conundrum.

Wealthy Affiliate membership includes training on SEO, content creation, keyword optimization, image integration as well as social media marketing and generating organic traffic. The Online Entrepreneur Certification and the Affiliate Bootcamp courses guide you through creating and building a website that can create an income for you. Even if you have never done this before, you can do it here.

And the cost?  Free for Starters,$49.00 a month for Premium.

 

You even have the option of paying bi-yearly, or yearly, with a substantial discount.

 BONUS!!

If you do decide to go Premium within the first 7 days, send me a Private Message or drop a note on my profile page. I will be delighted to give you these BONUSES:
• Unlimited access to ME as your Mentor.
• Feedback on your content and your website. We’ll cover everything from syntax to social media!

And, you will get the first month at an incredible 59% discount to only $19.00*!

*First month only. Auto-bills at $49 from the second month forward. No refunds, cancel anytime.

 

So meet me at WA and let’s write!

 

Have you found a writing gig that rocks? Still looking for someone to ply your trade? Leave a comment and I”ll get back to you soon.

 

Until next time,

Gig on

Gwendolyn J



The Ups & Downs Of Freelancing (Working Day & Night)

Most of my adult life has been spent working for other people. Even when I achieved a leadership position, it was still under the umbrella of The Company.

Up!

 I did go rogue back in 2013 and went to work for an online paper. I was so happy to be writing and editing and helping train other writers. This is my dream job. If I could get paid well for writing, I would be in a permanent state of bliss. Unfortunately, I was not making the money I needed to support my family.

I was severely depressed for several weeks after I left that job.

I mentioned in another post that as an independent contractor or freelancer unless you get a spectacular client that pays extraordinarily well, you might need more than one gig to cover everything.

I didn’t understand this in 2013, but the lesson stayed with me.

Down to #WageLife

Thankfully I picked up another #WageLife gig in early 2014. That one lasted until 2016 when I lost my childcare and had to miss work “too much”. I was released on what I thought were good terms, but each time I have reapplied to that company, I was declined.

The entire time, I was still looking for some kind of #WAHLife gig to replace that JOB (Just Over Broke) so I could get about the business of raising my child without moving us to a cardboard box.

Let The Juggling Begin

In September 2016, just after I was so politely fired (#notsalty), I started looking at Uber and Lyft. I had already spoken to a Lyft driver who had good things to say about it. Even though I didn’t have a car, Uber and Lyft both had a program where you could lease a car from them and start driving right away.

They took the cost of the lease out of your earnings automatically, so there was no extraneous expense, aside from gas. They even covered upkeep like oil changes and other maintenance.

I started the process of leasing a car from Uber. When I had the money for the $250 deposit, I caught a Lyft to a local lot and had a look. I wanted an SUV, but they only had sedans. I ended up with a lovely 2015 Toyota Camry.

Despite my aversion to being out of my house for extended periods of time, I started working right away. I had to make sure I made enough to cover Uber’s $180.00 weekly lease as well as my bills.

Shortly after I started with Uber, I added Lyft to maximize my driving time. When one was slow, I switched to the other platform.

I had a rider who mentioned another company in my area called Favor They are a delivery service that started in Austin, TX. I was not always comfortable having people in the car with me, but I had to pay that weekly lease to Uber.

*Favor is only active in Texas https://favordelivery.com/runner-faq

I added Favor to my list of freelance gigs I was running, and the income got somewhat better.

The Cost of Doing Business

In 2017 I got a pretty good income tax return, so I decided it was time to ditch the lease. I went back to the same car lot and picked up my Ford Explorer. It was older (2008) and it did not have the awesome touch screen from the Camry. It did have Bluetooth and voice capability, so I went with it.

It was also about $400 cheaper than my Uber lease by the month. Overall, I was paying over $700 a month to lease the Camry. With the Ford, my monthly outlay dropped to $270.00 + insurance at $160.00. I was still coming out way ahead.

Crossing Over

I ran with Favor for a good while. I liked having my car to myself and the deliveries weren’t too bad either. I got to know the restaurants in my area pretty well, and when I did Uber/Lyft, I was able to enhance my riders’ experience by sharing my eatery knowledge with them.

While I was doing all of this, I had another work from home job reviewing ads and videos for a company called ZeroChaos. It paid $15.00 an hour, weekly by direct deposit and that was a pretty good gig.

Unfortunately, it was limited to no more than 25 hours a week. That contract ended in July 2016, which is one of the downsides of contractor work.

Not only do you have not much chance of benefits but you also never know exactly when that cash cow is going to dry up. We were notified by email 2 days before the end of the ZC gig.

How Many Jobs??

Talking to people about my various gigs usually elicited the same reaction: How did I balance it all? I have to say that my home life suffered.

I was rarely home to cook dinner, so my son had to pick up that slack for me. Being a teenager, he often threw together a meal that was not quite what I would have done. I had to remind him to do a veggie and to cook to everyone’s tastes, not just his own.

My husband was doing laundry, and his shirts were never ironed. My house cleaning fell way behind. It wasn’t filthy, but not as tidy as I would like to keep it.

The very worst part was I was missing out on my baby boy. He is now 4 and I am not doing any of these gigs at the moment. I am determined to find something steady and lucrative that I can do from home, with him dashing about as he does.

This is the challenge for anyone wanting to work from home, at home, virtually or remotely as a telecommuter, freelancer or independent contractor. We are all trying to strike that balance of work-life. Making enough money to cover living expenses and to live well are the ultimate goals.

Time On My Side (And Front…And Back)

The scheduling flexibility available when driving for Uber, Lyft or Favor is excellent. I could work in blocks of a few hours at a time or take one call and take a break. I could log out, go have dinner with hubby, and go back to work or go home.

It always requires discipline. Nobody is going to call you to ask why you’re not working. It is completely up to you to motivate yourself to get up and get out the door. You and only you decide how long you’re going to work, how many calls you’re going to accept or reject. With these gigs, you have almost complete control of just how much money you make.

Win…And Go Home!

That discipline also comes into play when deciding when to go home. Uber implemented a change to its platform that would not allow drivers to work more than 12 hours at a stretch. This was for safety reasons. If you hit the threshold, your Uber driver app would not allow you to log back in for work for 6 hours. This was to force drivers to rest.

A lot of people only drive on the weekend, from Thursday through Sunday. They slept in the car and pulled 12 to 16 hours of driving without a break. These people made mad bank, of course, but they traded this for safety.

Sleep deprivation diminishes reaction time and attention span. When you drive for a living, this is not a good thing. Personally, I got woozy anywhere from 4-6 hours on the road. It is not really seen as strenuous work outside of the industry. Anyone who drives for a living can tell you that physical and mental fatigue can set in before you know it.

Oh Yeah…

While I was doing all this driving, I was also working from home for SigTrack. It is a data entry gig confirming voter registration information. It is penny work, but it goes pretty quickly.

It wasn’t very hard to do enough work to get a small check. The most I ever made in one pay period was $50.00. It paid weekly, however, so it was good pocket change.

I am still registered with them, but I have been focusing on Appen.

I picked up Appen shortly after I started with Allied (and I was still driving, mind you). With Appen, you are assigned to various projects. The work involves anything from tagging videos and ads to recording voice prompts to improve voice recognition software.

The pay is usually around $10.00 an hour, but I have seen projects paying as much as $19.50 for specialized work. The pay periods are usually monthly, but I am starting a project soon that pays biweekly. This one is transcription work and I am looking forward to it.

Other Side Side-Gigs I was running at the time included:

Secret Shopping for:

Bestmark

Second 2 None

Shift Smart *

And photo inspection for insurance claims with Onsource. If you decide to check Onsource out, please use my Inspector ID in the referrer spot. It is 35852.

*ShiftSmart is completely app based. All of these gigs require a mobile phone and the app to work them. Onsource requires verification of your driving record.

I was a busy bee.

And Then…

In 2016 I started classes at Everglades University Online. I have been interested in herbs and natural healing all of my life. When I saw they offered course for a degree in Complementary & Alternative Medicine, I went for it.

I’m still attending but had to take a short break. I’m adding lessons at The Herbal Academy, because why not?

Last But Far From Least

Remember when I mentioned earlier that I was on the hunt for a #WAHLife gig? I found Wealthy Affiliate in 2014 just after I gave birth to my now 4-year-old son. At the time I was struggling with having to back to work in 4 weeks instead of 6. I used 2 weeks due to my mother’s illness at the time.

I can only speculate on why I didn’t get into WA at the time, but I guess it’s a combination of factors.

Anyway, I found it again earlier this year. After 3 months I own 2 domains and 5 websites. This is one of them.

I won’t get into everything they offer here, but I wrote a review on them. Let me remind you that I have been searching for some kind of legit work from home gig for over 20 years. This is the first and only platform I can say all these things about:

  • It’s not a scam.
  • Has ongoing, relevant & timely training.
  • A responsive and helpful community. No competing for customers or commissions.
  • Affordable!

Even on my How-Are-We-Going-To-Pay-That budget, I can afford it.

Take a look. Your first 7 days include free access to select Premium features. If you upgrade within that time, you pay only $19.00. After that, it is only $49.00 a month*.

*Via auto draft. No refunds. Cancel any time.

One More Thing

If you do decide to go Premium within the first 7 days, send me a Private Message or drop a note on my profile page. I will be delighted to give you these BONUSES:

• Unlimited access to ME as your Mentor.

• Feedback on your content and your website. We’ll cover everything from syntax to social media!

• Access to the Diamond Traffic Program to boost your site.

 

As you can see, living the #WAHLife as a freelancer or independent contractor has its challenges, I can honestly say I don’t get bored. I do get tired, but I expect that. Nothing worth doing is easy.

While working on this, I was reminded of a popular skit from a mid-90s TV show called In Living Color. It was about a family that worked several jobs to make ends meet. I hope you enjoy this little snippet as much as I do.


Until next time,

Gig on.

Gwendolyn J

Virtual Call Center Gigs (Where to Find Them)

When I came back to Texas in 2010, I got back into working from home. This is not a bad gig and if you have the right skills, experience and set up, it is also an easy gig to get and keep.

The most abundant jobs are in call centers, outsource, and third-party vendor companies.

I have worked as a remote or virtual agent for three different corporations. I had excellent benefits, good hours, advancement opportunities, and schedule flexibility. Hands down it outstripped any other call center environment I’ve ever been in.

I worked call centers since I was 18-19 years old until my early 40s. I’ve done inbound and outbound, warm and cold calling, sales, surveys, customer service, tech support, coaching, training, and managing.

I have done, seen and heard it all. By phone, of course.

“Telecommute” is a somewhat outdated term. I’ve noticed most companies are referring to their home-based agents as remote workers, hires or agents. I have also seen at-home gigs called “telework” and “virtual call centers”. These are all terms you can use in your search for a job at home.

Where Do I Find Virtual Call Center Gigs?

So how, you ask, does one find a good virtual call center job? Well, first you have to find the companies that are hiring home-based or remote workers. One place I found a wealth of good information that’s kept up to date is on Facebook.

Don’t roll your eyes. It’s for more than prank videos.

Really.

I have mentioned the closed group that you can join by invitation only called Legitimate Work at Home Sources and Links. It has well over 3000 members as of this writing and the group has done nothing but grow and improve since I joined years ago.

The group moderators are very diligent in keeping the group clear of any MLM, pyramid, sales, etc. There is NO prospecting allowed here. Believe me, I have chafed at it, since I enjoy a good affiliate program, but nope, Not here.

I found 2 of my last 3 remote jobs through this page. We’re talking hourly jobs with paid training, supervisors and the whole works.

I would happily send out the email invite for any who wish. Just leave me your address in comments.

#WageLife Job Sites

In the last 5-8 years, established legitimate job search sites have seen a mass influx of remote, work from home jobs
for call centers. I’m referring to Monster, Career Builder and Indeed, to name a few.

 

 

You do have to be careful because a lot of these “jobs” are actually business opportunities, survey farms, or direct sales recruitment. When searching, set the LOCATION as REMOTE and the job type as call center, customer service, tech support, sales, etc.

 

This way, your results will actually pull up call center jobs for remote, at-home workers.

#WAHLife Job Sites

We have also seen a rise in sites that cater specifically to people who want to have side-gigs from home or remote work with hiring companies. In this category, we have Rat Race Rebellion, Flex Jobs* and Viral Vocations**.

*Flex Jobs charges a fee to access their jobs
**Viral Vocations charges for access, but they offer a free membership option

Some of these companies are only hiring in certain states. The location should be your state, and if the job is not available there, do not bother to apply.

Freelance & Independent Contractor (IC) Sites

I went into detail about several freelancer and IC sites. This is a good place to look if you want to own your schedule and work as little or as much as you want and go boss-free. Upwork and Fiverr fall into this category.

It takes some searching, but you can find call centers that are looking for freelancers or contractors. Many outsource firms have short-term projects that do not require a workforce of thousands.

 

This is where you can jump in and take (or make) those calls for however long the project lasts. These positions do not usually come with benefits, but it does allow you to make some income, and add a blurb to your resume for future job hunting.

Other sites that offer virtual call center work include:

Arise*

West

Sitel

Conduent

Alorica

Concentrix

LiveOps

Sutherland

Jobs with any of the companies above can come with benefits that include vacation time and health insurance. Many offer project-based work that may or may not include benefits.

*Arise requires agents to undergo certification training. This training is not included in the job offer and must be completed before you can start working.  From Arise.com:
CLIENT CERTIFICATION
Enroll in a certification course that works with your schedule. These are highly specialized, instructor-led online courses. Most come with a fee that ranges from $50 to $250. These courses are required by clients and provide details about the client’s systems and the requirements of the particular program.

Sharing What I Learn & Where I Earn

I’m working on a group & FB page inspired by the group I mentioned earlier. The difference will be that I will allow legit WAH jobs and biz ops, as long as they are not over-hyped money traps. I don’t want my group to be stuffed with marketers marketing to each other. If you want to build a list, go prospect elsewhere. I got links too.

I want this page to be a home for people who want to work from home but diversify their income so one missed check doesn’t mean crisis and distress. So, anyone looking to help me with that is more than welcome.

The page is going to be linked to this blog, so information can flow both ways.

Done With Being Bossed?

If like me, you are no longer about that #WageLife, you have options. For ICs, the sites I already mentioned offer a tremendous number of gigs for people who want to dictate their own work schedule and income.

Other options include direct sales, with companies like Avon*, Melaleuca*, and AmWay**.

*At this time, I am not affiliated with any of these companies.
**AmWay is officially an MLM (Multi-Level Marketing) company, but you can also earn by selling their products and recruiting.

In most cases, you can earn both by selling the products, and by recruiting others to do the same. Be aware that in order to earn you must maintain a monthly purchase amount with Melaleuca and AmWay. I am not certain if this is the case with Avon. Back when I was doing it, you had to buy all of your supplies from them, including samples, sales books, flyers, and even receipt books. Now that they have gone online (I know I just totally dated myself) this may no longer be the case.

Or you can go into Affiliate Marketing.

This is honestly my preferred option because it is so straightforward. You do not need samples, sales pitches or recruiting parties.

All you need is a link from the owners or sellers of the products of your choosing. You take this unique link and drop it in your website, on social media, or in emails. If people are interested, they click the link. If they make a purchase, you get a commission.

Most affiliate programs are free and do not require you to purchase the products you are promoting.

Get Some Know-How

To do this effectively, I suggest building a website. With this website, you can review products you promote as well as create content for visitors that informs or entertains. Unboxing and demo videos are very popular on YouTube and can be included in your site.

Using keywords specific to the products, you can gain high ranks in search engines and this creates free organic traffic.

I talk about content creation and niche marketing in other posts on this site, but the main thing you need is training on how to maximize exposure to your site and your links.

I am a member of a group called Wealthy Affiliate. It is by far the best training and affiliate community I have ever been part of. I wrote a review when I first joined, and I am now all in.

Wealthy Affiliate teaches you how to build a website and create targeted content for that site. You also learn how to incorporate affiliate links and even offers an in-house affiliate program that pays 50% commission monthly.

The best part about Wealthy Affiliate is the cost of joining. The first 7 days are free. This allows you to look around, try out the training, build up to 2 sites and get a feel for the experience.

Whether you decide to upgrade or not is completely up to you.

There are other, far more expensive affiliate training programs out there. WA never claims to make you quick money, but they do allow you to explore the site before you buy anything. For the cost of membership, you get hosting, training, SEO & SSL support for your sites, tech support, and a mass of other benefits that would take hours to go through it all.

Step in and check it out. If you do upgrade, drop me a note on my profile. With others in the community, I will be right there to help you get started and keep you on the right track.

Financially Speaking

Whatever course you decide to take, I urge you to never give up a good paying #WageLife job before you have a dependable income to replace it. Even if you start making money right away, give it 3 months or so before you kiss that job good-bye.

You also have to calculate benefits into this decision. If you have insurance or 401k options, do not throw this away immediately. Take stock and see if your affiliate income actually covers everything you will need to continue or improve your quality of life.

The beauty of affiliate marketing is that it can be done part-time and still earn you a nice bit of change. No need to rock your boat if you do not have a bigger boat to sail on.

If you are currently looking for work, I highly recommend you focus on that, and then look into boss-free #WAHLife because nothing is worse than coming across an awesome biz op like Wealthy Affiliate and finding yourself too broke to get into it.

This happened to me 3 years ago. If I had joined WA back then I would already be free of #WageLife. We live and learn.

 

Have you been looking for a #WageLife call center job? Have you found one and want to share?

Do you have questions about affiliate marketing or direct sales gigs? Drop me a message below and I’ll get back to you soon.

‘Til next time,

Gig on.

 

 

Review: Tabitha Sharpe’s Mobbin’ For a Bellshire Boy 3: Married to the Gang (Interview + SPOILERS)

Who:

Authoress Tabitha Sharpe

What:

Mobbin’ For a Bellshire Boy 3: Married to the Gang 

It’s here!!

 

Today is the day we have been waiting for. Tabitha Sharpe’s third installment of the Bellshire Boys
series releases today!

Tabitha gave me a preview of Mobbin’ For A Bellshire Boy: Married to The Gang 3 and I can confidently say it was worth the wait.

I read it in about 3 hours flat.

Overview

Just a glimpse

 

Bellshire 3 picks up where Bellshire 2 left off. Brazil’s “long-lost” mother shows up -unannounced and unexpected- at her Aunt Ketoya’s house -along with the man that made her run from the street life while pregnant with Brazil.

Brazil is not the only one dealing with familial shakeups. Kya’s father, Corleone dropped a bomb on Bama at his daughter’s funeral that could change everything for everyone if confirmed.

Katarra is still missing and Brooklyn is on the verge of losing it all. Beta to the rescue! But along with him, he brings questions about the family money and tensions built up over a lifetime between the Bellshire Brothers.

Beta falls under the spell of hard-working Tarra ’Lynn. Her sweet demeanor and refreshing honesty crack his shell and get his blood pumping. But Beta is holding more than a few dark secrets in his past and present from Tarra and everyone else.

Katarra’s insane ex Leo has plans for his runaway wife and will do anything and destroy anyone who gets in his way. He knows what’s best for her, and she will too, even if he has to kill her prove it.

Playing along until a chance to escape presents itself, Katarra’s only goal is to get back to Brooklyn and the life she now knows she deserves. Her love for him and her contempt for Leo is all that keeps her going. And she will be going, one way or another.

As the de facto head of her family, Brazil has to make a choice she never wanted. Her birthright refuses to be denied or escaped, however. What she decides will affect her entire family and her unborn child.

 

First Impressions

The third installment of the Bellshire series introduces the third brother Beta.  Tabitha gets a little more serious in this one, and it fits. The more you know, the more you have to know. Her artful twists and turns bring you to the edge and keep you there from page one.

Pros

The pace of Bellshire 3 is slightly slower than Bellshire 1 and 2. This works however because there is more to absorb and understand about the newly revealed family ties. It is still a quick read however, as I stated it only took me 3 hours to finish it.

At which point I nagged Tabitha about when Bellshire 4, the finale would be available. As of today, there is no release date set.

A lot of questions are answered in Bellshire 3 and justice is served to those that have it coming. Decisions are made and bridges are rebuilt. Like any skilled author, Tabitha dangles just enough loose ends to leave her readers eager for what’s next.

Revelations and glimpses into motivations both good and not so good keep this story rolling right up until the cliffhanger ending.

Tabitha bases her stories primarily in and around her hometown of Nashville, TN. This lends a flavor of familiarity and authenticity that makes you feel as though you are driving along these streets with her vivid characters as they struggle to overcome the obstacles standing in the way of peace, love, and happiness.

Cons

It’s too short!!

As quickly as Tabitha produces her work, we are still at the mercy of the publishing process. As of this writing, Bellshire 3 was not yet live, so her readers were poised to pounce when it did drop this afternoon.

Who is Tabitha Sharpe?

According to her Amazon bio:

Born in Nashville but very well-traveled, Tabitha Sharpe was raised to appreciate culture, the arts, and entertainment. When her father passed away in 1998, Tabitha took to writing as a coping mechanism where she felt instantly soothed through the pen. Growing up in the suburbs of Nashville years later, she was given many opportunities to participate in screenplays, puppet shows, and even write a few movie scripts for local artists.

Tabitha Sharpe grew up too fast, getting into trouble, always feeling as if she had something to prove to others, and even herself, landing her in jails all over Tennessee, and in trouble more times than she cares to admit. After being incarcerated for a year in 2014, she emerged from the trenches with a dream and a goal, to not only do better, but be better, and in doing so, she decided to fulfill the long-time dream she’d always had for herself of becoming a professional writer.

Tabitha Sharpe is not only a reformed criminal, but she is a vivacious, young author on the rise in her rebooted life.

In 2015, Tabitha released her first full-length novel, Behind Our Husbands’ Lies.

Paperback only. Currently out of stock

To date, Tabitha has published over thirty books that can all be found on Kindle Unlimited on Amazon

To me, Tabitha exemplifies the ideal indie author. She has produced an impressive body of work in just 4 short years. Aside from that, she offers her services to other writers, as well as mentoring.

I can personally testify that her mentorship works wonders. I look forward to growing as an author under her tutelage. She works for herself, much as I look forward to doing at Wealthy Affiliate, but she also works for her future, her readers, and their future.

Many of Tabitha’s loyal following are aspiring or fledgling authors like myself. She does not stand above us. She is down in the trenches, giving her time and experience to assist and encourage those of us who are hoping to join her as published authors.

Value

You can snag Bellshire 3 for $7.99 on Amazon Kindle, Bellshire 2 is currently at $2.99, and Bellshire 1 is only $.99. If you have Kindle Unlimited, you can read it for free before you buy, but why wait? We know it’s as good as yours.

Take it or Leave it

Take it! Even if you haven’t read a word of Tabitha’s Bellshire series, you will be hooked as soon as you do. I never read urban fiction before, and I am steadily collecting her work and enjoying each one as much as the last. Although this series and many others are urban fiction, she does have quite a few books that step outside of this genre.

The Interview!!

I know you have been waiting to hear from the lady herself. Thank you for stopping by and if you have any questions or comments, feel free to drop me a message down below. Enjoy!

 

Why are you still here? Go get Bellshire 3 and tell me what you think of it!

 

What Is a Niche (And Why You Need One)

When people discuss online or affiliate marketing, they often refer to something called a niche.

Dictionary.com defines the word as:

Dictionary.com

For our purposes, we will be discussing a niche as 3. A distinct segment of a market and 5. Pertaining to or intended for a market niche; having specific appeal.

Why it Matters

One of the first things we learn at Wealthy Affiliate is how to decide on a niche. This is vital to your success. If you have little interest in your subject, you will not be motivated to put in the time, energy and focus it takes to build a successful online marketing business.

This also applies if you already have a business and want to launch or improve your online presence. Not having a website in today’s marketplace is like not having a phone number. You will not get as much business nor will you have as many customers ready to buy.

Page not found Error 404 vector illustration
Missed customers!

Websites inform and guide consumer purchasing decisions thousands of times an hour. WIthout a website, you lose the chance to interact with potential shoppers or information seekers. In our modern economy, many shoppers simply will not patronize a business unless they can find more information about them online.

Today’s shoppers are fully aware of their power. Sites like Yelp, PlanetFeedback* and Google reviews can crush a business based on poor reviews. Many small businesses are terrified of this modern phenomenon because once a bad review hits the internet, it is there forever.

*PlanetFeedback.com is not currently operational. According to their site, they are not permanently shut down, simply reworking their platform to better serve consumers.

Choosing a niche and being dedicated to it can prevent this kind of backlash. As an aficionado of your chosen niche, you are far less likely to post something that your target readers will find dissatisfying or inaccurate.

No matter how versed you believe you are in your chosen niche, always include verifiable resources and check your facts and figures. Very few things can bring your site down faster than readers pointing out your errors for you.

Niched and Loaded

As They Live & Breathe

For some people, deciding on a niche is easy. They are already itching to explore the subject matter further and probably spend a great portion of their time immersed in their niche.

They may have already made attempts to create an income within the niche. For these people, niche selection is a no brainer. They are highly likely to succeed in their endeavor, with patience and the right training.

Niche Dreams

For others, it can be difficult. We live in a time when we are expected to go to college, get a degree, go get a job and work for someone. If we do well, we are rewarded with pay raises, bonuses, and career advancements.

If only…

Once upon a time, people worked for the same company for most if not all of their career. Now, job hopping is as common as McDonald’s. Loyalty is a rare thing between employer and employee. Workers are fully aware that they can be replaced within hours should they be released from their position.

In this environment, many people dream of doing what they love, but rarely have time, money or energy to do. They settle for collecting, hobbies or joining groups and organizations that match their suppressed passion. Deep down, they want to engage in their dream full time.

These people may have to think a bit before they realize exactly what their niche is, but once they do, it becomes their focus. These people are as likely to succeed -again with proper training and patience- as those who live their niche already.

Over-Niched

Some aspiring affiliate marketers are so diverse in their passions and interests that choosing one niche over another is like deciding which child they love most. These people can have the most difficulty in maintaining focus on a single project. They are accustomed to juggling so many things that focusing on only one becomes almost impossible.

At Wealthy Affiliate, we are encouraged to explore our options. With the Starter account, you get two free websites on the SiteRubrix platform. This can allow you to start up more than one niche market site, and then gravitate to the one that appeals most. And if you upgrade to Premium, you get a mind-boggling 50 sites to work with (25 SR, 25 on your own domains).

Balancing act

Oh, the niche possibilities!

I personally have four sites at WA with one on my own domain. I only work on this one consistently for the moment. I know that the moment I branch out, my focus will be split and one or more of my sites may suffer.

For the over-niched, it becomes a matter of what matters most right now. Right now, I am in the process of working from home so I can continue to build my WA business until I don’t have to anymore. Due to my current immersion in the work from home market, I decided that this was the niche I would start with.

People like me can find success if we maintain focus and discipline ourselves. Patience is crucial. We become so eager to jump into our other areas of interest that we can become scattered. Production suffers which negatively affects forward progress.

The training modules at WA are an antidote to this trait. By following the tasks set before me, I can keep my attention trained upon this site, instead of wandering off to indulge in my love of gaming and herbalism.

 

Nicheless

Some people have the desire to break into affiliate marketing or home business, but have no idea what they should or can do. These are the ones that require the most encouragement. Their uncertainty is paralyzing. They want to make a move but have no clue what direction will work for them.

What do I do?

The nicheless may have to dip their toes into a few different niches before they find one that excites and motivates them. Then, its simply a matter of training, patience, and discipline. At some point, the chosen niche may begin to pale, in which case, any and everybody is free to jump ship or split off into another area of interest.

There is no preconceived “correct” niche for everybody. Some will have similar interests but they will approach from different angles. This is why Wealthy Affiliate is so valuable. The training gives you the confidence to branch into whatever niche works for you, and change up if you feel the need.

Make it Worthwhile

Value Can’t Be Bought

I mentioned that you must be passionate about your niche and why. The other side of that equation is helping others. In your niche, you must be able to provide a solution to your reader’s question. The finer points of monetizing and gaining revenue will follow, but you have to start by providing value to the reader. They have to find your site worth viewing, otherwise, you will become lost in the flood of mass information on the internet.

Your content is the essence of your niche, but it has to come from relevant searches. Dropping your link all over the web may get you a few clicks, but nothing near the traffic required to sustain you financially.

Keywords are the building blocks of your content. When readers go online, they are usually looking for something. They type whatever they’re looking for into a search engine, like Google, Bing or Yahoo!.

If you have incorporated popular keywords into your content, your site will be among the results of the reader’s keyword search. If your content is compelling enough, the reader is likely to click your link and browse your content.

Keyword Roundup

At WA we have a keyword tool called Jaaxy that shows us which keywords are popular. This tool allows us to narrow down keywords that are relevant to our niches and minimizes the risk of writing a lot of content that will most likely not be seen.

Jaaxy inside Wealthy Affiliate

With Jaaxy we can search for keywords and keyword terms that are trending on Google, Bing, and Yahoo!. We can then take that keyword and incorporate it into our content.

The trick is to make sure the keywords matter to your niche. I cannot expect niche relevant traffic if I use coffee as a keyword unless I am discussing a business opportunity or a work from home gig about coffee. This is why you have to know and love your niche.

Training on using Jaaxy and maximizing your keywords is included in Premium memberships at Wealthy Affiliate. An overview of the tool is available to Starter members.

K.I.S.S. It

Once you have your keywords and you are ready to write your content or make your video, decide how you will present your message. I have always lived by the KISS idea.

Keep It Simple Sally

Keep It Simple Concept

The immediacy of the internet has severely diminished the browsing public’s attention span. If you do not catch their interest within 7 seconds, they are most likely gone to another site, lost in social media, or off to order pizza. This is another reason why you have to know your niche.

Readers who share your passion are your target audience. You also want to reach those who are just looking. They may have friends or family that may be riveted by your content, in which case, they will pass it along.

To do this, you must use engaging headlines and captivating descriptions. Knowing your niche makes it possible to refine your hooks to grab the browsing eye. Once they click, it is all up to your content. Loving your niche will allow you to create compelling quality content that will speak to your readers.

And when you can do that, you are succeeding in your niche.

Keep It Coming

The Right Foot

Once you get readers, don’t disappoint them. The process of creating content should be easy if you know and love your niche. If you feel stuck, do a keyword search. At Wealthy Affiliate, we are taught the Alphabet Soup method, which can be used with Jaaxy or Google. As long as you have a passion for your niche, ideas should come easy.

You never know what will inspire you. I went out to eat with my family and got two reviews out of it. I got the idea for this post by reading a site on keywords.

Light bulb idea, creative vector icons. Set of light bulb, illustration of power idea light bulb
IDEAS!

Put It Out There

Having an idea and translating it into words or video is not exactly on the same road. If you feel nervous about how you will be received, read up on some other blogs or news sites that are relevant to your niche. Check out your social media. Talk to friends.

Getting off on the right foot means you can produce quality content relevant to your niche and continue to do so for the long term.

The Other Foot

Along with producing niche relevant content, you will find yourself looking at other options for your affiliate marketing site. Once you have an audience, pertinent links and referrals on your site will begin getting clicks.

This can lead to revenue. In the long term, this revenue can supplement or replace your current #WageLife income. #WAHLife is then yours for the taking.

The Best Part

The best part of all of this is multifold.

First, you are providing value, information and help to your readers. They come to your site for information and the longer you provide it, the bigger your audience

WOOHOO!

will become.

Second, you are building something that will endure. Remember, once something hits the web, it is there forever. Sites may come and go, but content gets shared over and over again. If you build a site that gains exponential value and gains a strong following, you can then sell it, and retire.

Or move on to another site.

Last and perhaps most important, you are finally pursuing your passion. This grants a sense of peace and well being that no job can compare to. Knowing, loving and living your niche creates a joy within that a paycheck just cannot duplicate. It’s like winning the lottery on a monthly basis for the rest of your life.

One More Thing

By the way, following your passion does not mean abandon your responsibilities. Bills still need to be paid. I have a few gigs for the moment and this site is dedicated to helping others keep the income flowing while they build their future. Don’t drop the ball to catch a falling star.

Are you seeking an alternative or supplemental income stream? Are you already in affiliate marketing and want help nailing down and living your niche?

Follow me to Wealthy Affiliate and I will personally assist you through the process of living your passion.

 

Until then,

 

Gig on

 

Review: Tabitha Sharpe’s Mobbin’ For a Bellshire Boy: Married to the Gang 1 & 2 (SPOILERS)

Who:

Self-Publishing Author Tabitha Sharpe

What:

Mobbin’ For a Bellshire Boy: Married to the Gang 1 & 2

A glimpse of Tabitha’s work

Overview

There are 4 Bellshire brothers: Bama, Brooklyn, Beta, and Brick. They are hood royalty and grew up knowing they would take over their family’s street empire when their father, Baze passed away.

Part 1

As the eldest, Bama holds the reins and unwillingly marries into another hood kingpin family to maintain peace in the Nashville streets. He and his brothers run the family business from Memphis to Nashville and prosperity is had by all.

Independent Brazil is Bama’s first and only love and when the chance comes to rekindle their smoldering flame, they both leap at it.

Although her heart’s desire will not be denied, Brazil does not want to be a homewrecker. Nor will she settle for being the side chic. Bama takes the matter out of her hands and assures her they will be together sooner rather than later.

Bama’s hood princess wife Kya is beside herself with anger and despair. She knew from the start that their arranged marriage was not built on love. After 2 children and a third on the way, she believed Bama was hers as long as she wanted to keep him. With Brazil back in Bama’s life, Kya has to act fast or lose everything her family has worked for, and the man she loves.

Hidden family ties and long-held secrets come to light in this first installment of the Bellshire Boys series.

 

Part 2

With everything they survived just to be together, Bama and Brazil are off on a much-needed vacation. Meanwhile, Brooklyn finds himself helplessly bedazzled by Brazil’s sister, Katarra. A firm believer in love at first sight, Brooklyn woos his dread-wearing princess with skill and great care. He discovers she is a fragile jewel, and he vows to do all in his power to protect and provide for her.

Katarra is not about that relationship life, not after a narrow escape from a toxic sham of a marriage. But Brooklyn is patient, charming and like no one she’s ever known before. Despite the legendary Bellshire charm, Katarra sends him packing back to Memphis and regrets it within moments.  Her nightmare becomes reality and she is powerless to reach out to anyone who might come to her aid.

Finding his true love missing under disturbing circumstances, Brooklyn calls upon brothers Bama and Beta to recover the newfound love of his life. When Beta comes to town, a whole new set of problems come along with him. Why is he already in Nashville, and what is going on with the family business?

Will Katarra and Brooklyn find their happily ever after ever? One can only hope in this second installment of the Bellshire Boys series.

First Impressions

I am on my first read through of self-publishing author Tabitha Sharpe’s Bellshire Boys series as well as her fantasy romance Bound by Eden. The series, titled, Mobbin’ For a Bellshire Boy: Married to the Gang 1 and 2 is the latest series in Tabitha’s writing career. Part 3 is scheduled to drop on May 30th, and I hope to be one of the first to snatch it up.

Tabitha writes in multiple genres but her Bellshire series is Urban Fiction. This is a growing genre that focuses on ethnic characters and embraces the inner-city culture. When I spoke to her about doing this review, I had to let her know this was not one of my favored genres.

Imagine my surprise when she admitted it was not one of hers either? In an upcoming interview, we will be discussing just how Tabitha came to be an indie authoress, what drives her to succeed and what keeps her going.

If you’re reading Tabitha’s work, you are not alone. She is a significant presence on Facebook, with a dedicated reading group that, like me, wait (im)patiently for her next release.

Tabitha’s Collected Works

I will give you fair warning: if you are not caught up on the Bellshires I suggest you do so. There may be spoilers!

Pros

So far, the books are a fast read, at least they were for me. I finished both in under 6 hours just a few days ago. I went on to read Bound by Eden. I have been hunting for the sequel ever since. Sadly, Tabitha advised me that the Eden follow up is still a work in progress.

Bellshire is a quick-paced ride that snatches you up and doesn’t let go even when you’ve read it cover to cover.

Mobbn’ For a Bellshire Boy 1

That’s the point of the sequels, of course.

All of Tabitha’s work is available at Amazon for Kindle as well as some in paperback format. If you have Kindle Unlimited
(I do!) you can even borrow the Bellshire books and many others before you buy.

Tabitha also does live readings and discussion of her work in her closed Facebook reader’s group. If you have not experienced Tabitha’s world yet, you have quite a bit of catching up to do. She is currently exploring adding audiobooks to her impressive collection of work and I for one would camp out to snag these jewels for myself.

Cons

One thing I can say about Tabitha’s work is what readers often say about their favorite author’s work:

The story isn’t long enough!

Mobbin’ For a Bellshire Boy 2

Waiting for the next installment to drop is also a source of frustration. Tabitha does not disappoint and often posts snippets of upcoming releases in her reading group or Facebook page.

Note: Tabitha’s writing is for mature audiences. They include adult language and sexual situations. Just so you know.

 

But wait…

I am actually personally acquainted with Tabitha through Facebook. As an aspiring author, I often follow other writers to learn more of the craft. Tabitha is warm and grounded and completely approachable. I have chatted with her into the wee hours and she is always encouraging and willing to assist other writers in whatever way she can.

She also offers various literary services at a rather good rate should a hopeful writer require assistance.

Literary Services by Tabitha

 

I admire Tabitha because she has made her place in her chosen profession and she reaches out daily to offer her experience and skills to others wanting to do the same. I shared what I found at Wealthy Affiliate with her, and I hope she decides to join me there soon. I think we could do wonderful things together.

Value

On Amazon, Tabitha’s books are extremely affordable. Even with a threaded needle budget, you can afford to collect these works. Single installments of assorted series run from $0.99 to $23.65. The prices differ between paperback and Kindle editions.

Take it or Leave it

Take it! Tabitha’s style and flair are addictive, and her characters immediately resonate with just about anyone. They are living breathing figures in her authentic literary world and will become part of yours, too.

SPOILERS!

For those of you who just cannot wait (I know I’m hating it) for Bellshire 3 to drop, I have Tabitha’s permission to give you a snippet of what to expect from Beta. Enjoy.

 

Mobbin’ For a Bellshire Boy 3 Coming May 30th

The next morning, I woke up and had to run out to my car to get my bag and garment bag. I forgot all about it last night, but now that it was a new day, I needed to make sure I was on point, especially since I was about to be doing some inquiring about our finances. I wanted to make sure I was taken seriously, because shit was necessary.

After getting my clothes out of the car, I hopped in the shower that it was in the bathroom downstairs and hurried up and got myself together. I brushed my hair real quick, straightened out my mustache, and dried off real quick. I threw on my boxers, long socks, and my suspenders. That’s right. I like to wear suspenders, they’re stylish, and they come in handy in a crunch. You never know who you gon’ have to tie up at the last minute. I smirked at the thought of that.

Going upstairs, I wanted to check on Brooklyn, but when I opened the door up, he was in the bed sleep. He had what looked like a shirt of Katarra’s in between his arms, held up close to his face. This nigga had it bad. I didn’t want to wake him up, so I went on back downstairs and finished getting dressed. On my way out of the house, my phone dinged, and it was Bama.

I read the message, and he said he’d be home soon. I couldn’t have been happier, because I didn’t know how much more Brooklyn could take or if he was gonna be ok for real. I went out to the G-wagon and hopped in, going in the direction of downtown. As soon as I saw the bank and all the cars around it, I knew it was about to be a long day, but it was time for me to turn on some of that Bellshire charm. They say I got it the best, so I guess we’ll see depending on how long it takes me to speak with someone in depth about our accounts.

When I came in, I had my briefcase in one hand, ready to handle business whenever someone would see me, but being a Bellshire Boy, we just drip money and exude leadership. As soon as I walked in, I was approached by a young woman who greeted me with a smile.

“Hello sir, welcome to First Tennessee, deposit or withdrawal?” she asked me, looking down at my briefcase.

If she only knew that it was papers in this muthafucka. I wasn’t comin’ to take shit out. “Yes ma’am, neither. I came to speak to someone about my account. I believe the branch manager’s name is Tarra’Lynn.”

I had called ahead of time to do my research so I knew who to ask for.

She smiled. “Ok, let me lead you to her office. It’s your lucky day, I don’t believe she has any appointments this morning.”

I smiled back at her as she led me to the back to meet with the branch manager. When the woman appeared from out of her office, she didn’t look shit like what I thought she would. A woman with a named like Tarra’Lynn, you expect her to be some old country white lady or some shit, but this woman, nah, she was everything. She was short, maybe five-foot-four, maybe, and that was with her stilettos on.

She her hair up in a messy bun with these Chinese bangs that fell just above her eyes, with these deep ass dimples in her cheeks. She was built up too, big breasts, thick thighs, legs reminded me of turkey legs. I had to get myself together, not to mention she had this flawless toffee skin. Damn, she was fine as hell. I tugged on my belt a little bit, to loosen up my pants. Ms. Tarra’Lynn had me about to lose it.

“Good morning, Tarra, this is Mr…I’m sorry, I didn’t catch your name.”

“Good morning, Tarra. My name is Beta, Beta Bellshire. I came to speak with you about our accounts.”

She took a deep breath and looked over at the woman who had walked me to the back. “Thank you so much, Sam, I’ve got it from here.”

“Ok, if you need anything, just give me a shout.” Tarra’Lynn smiled and opened the door to her office.

“Well, Mr. Bellshire, if you’d like to come in my office, we can get started.”

“I’d like that very much, but ladies first,” I said, as I replaced her hand on the door with mine, letting her walk in before me.

I ain’t gon’ lie, I really did wanna just see her from the back, but she was beautiful anyway, and her voice was like butter—she was ‘bout as smooth as me for real. She went around the side of her desk and took a seat and looked across at me, where I was still standing.

“Well, are you going to have a seat?” she asked, pointing to the seat in front of her.

“Oh, of course I am, I just wanted to take a second to admire what was in front of me.”

“Oh, my. Please take a seat Mr. Bellshire, and I need to see some ID before we start getting into your account.”

“Absolutely,” I said, taking my ID out with a smile on my face. She was gorgeous, and it had been a long time since I saw a woman who was even worth my time, but Miss Tarra’Lynn had me wondering about a few things. She took a look at it, typing on her keyboard.

“Ok, and your pin for the account?”

I gave her the pin and then waited for the account information to come up on the screen.

“Ok, Mr. Bellshire, now what can I help you with exactly?”

“For starters, perhaps your phone number, Miss Tara’Lynn.” She leaned back in her chair and crossed her arms, her cleavage pushed up almost out of her blouse. That little black blazer she had on top of it was doing her no good. Them titties needed to breathe.

“Let me ask you a question, Mr. Bellshire—”

“Please, call me Beta.” I licked my bottom lip, sitting back in my chair, crossing my leg eg over the right, resting my hands in my lap. She looked me up and down, sizing me up clearly.

“Beta, are all the Bellshire Boys like you?” She leaned forward when she said that, and I smirked.

“Like me? What do you mean?” Tarra’Lynn put her arm on the desk, and her face rested in the palm of her hand.

“I mean…charming, like this.” She moved her hand up and down, trying to embody all of what I am.

“I would say no. My brother, Bama, he’s arrogant, cocky, and that works for him. Brooklyn, well he’s a little off, but he’s also the funny one of the family. He could tell a joke to a dead person and make them laugh. My baby brother, Brick, he’s a loose cannon, hardly any direction, and he’s always tryna figure out the next move for his life. He’s the risk taker. We’re all different, unique in our own ways.”

“I see, and that makes so much damn sense why my sisters are stuck on your brothers, but I’m not ‘bout to fall for it.” She giggled and sat back up in her seat.

“Wait, what do you mean? Your sisters are stuck on my brothers?” I asked with a raised eyebrow.

“I mean, your brothers…go with my sisters. You know, Brazil and Bama, Kat and Brooklyn? I won’t be falling for your shit, since I can already see y’all are clearly irresistible.”

A laugh so hard and loud came from out of my body, I didn’t even know how to control it, but in the middle of my laughter, something dawned on me. This was one of their sisters, maybe she had some information on Katarra.

“You know what, as fate would have it, not only are we obviously meant to be together, but you might be able to help me.”

“With your accounts, I definitely can.” She giggled again, and I reached my hand over across the desk. Everytime she smiled, my dick beat against my boxers.

“Nah, with something else. See, my brother is convinced something happened to Katarra. We went all the way to Owensboro last night looking for her. You know if she’s ok?”

“Ok? Hell yeah, she’s fine. I just talked to her earlier this morning, but Owensboro? She didn’t mention she was going out of town.”

“I see. My brother is sure somebody took her or some shit. Some ex of hers.”

“An ex? I ain’t never even known for Kat to date anybody. Brooklyn is the first person I’ve ever seen her be with.”

“Same for Brooklyn. He loves her, and he’s been beating himself up over not being able to find her. He said they had a little tiff before he left, but then she sent him an I love you message, and never responded to anything else he said.”

“That is strange, I agree. Ok. Let me call her and see what I can find out, but what do I get for helping you out?” she asked, seductively. I wanted to give her this soul pole, but it was too early for that. She was the type you slow love.

“I’ll take you anywhere you wanna go, and I do mean anywhere. I’m telling you, we’re destined to be together. You gotta see that. Your sisters, my brothers, you’re the branch manager of the corporate bank? We like two peas in a pod.”

I reached my hand out for hers, and when her eyes linked with mine, I knew she could feel whatever I felt between us. Shit was like electricity; you gotta be careful with shit like that though.

“Deal. Give me a second.”

I nodded my head and sat back, waiting to see what would happen. Tarra’Lynn dialed her sister’s number on the phone on her desk and put it on speaker phone. I couldn’t wait to get some answers and let Brooklyn know where she was at and what was going on. I was hoping this was some big misunderstanding. When she finally answered the phone, she sounded agitated.

“What, bitch? I just talked to you this morning!”

“Woah, bitch, yeah you did, but I was calling to see what you were doing. I can’t call my big sister sometimes?”

“Yes, but not this much, now what you want? I got stuff to do?” Tarra’Lynn looked over at me and shook her head. She clearly was just as confused as I was.

“Damn, I just wanted to check on you and talk to you about Brooklyn and why I ain’t heard you say shit about him…where you at?”

“Damn, you think you my mama don’t you? I gotta go, Tarra. You just bein’ nosey. I’ll call you later.”

We both looked at each other shocked. Something was definitely going on, but she knew her sister better than I did.

“What do you think it is?” I asked, looking into her eyes. She shrugged her shoulders.

“I truly don’t know. I’ve never seen her act like this, so I don’t know. She ain’t the cheatin’ type, but she is very private, so finding out any information from her…well it’s worse than pulling teeth you know? I wish I could have been more help.”

“Baby, you were more than enough help.” I pulled her hand to me and kissed it. “I’m still gon’ take you wherever you wanna go, so you be thinkin’ about that. In the meantime, I need your help sorting out some of these transactions.”

She was so cute. She popped her knuckles and moved her head from side to side.

“Alright, let’s dig in, Mr. Bellshire.”

“I told you, baby, just call me Beta.”

“Fine, and you don’t have to call me Tarra’Lynn, you can just call me Tarra.”

“Oh, I got a few things I’d like to call you,” I mumbled.

“What did you say?”

She looked at me intently, but I didn’t say anything. For the next three hours, we went on to look at the transactions and the records, receipts, money in and out, and I figured out who it was. My brothers were gonna flip when I told them.

“Well, what are you going to do?” Tarra inquired, looking just as upset as I felt.

“Shit, there’s so much going on right now, I don’t know how I’m gonna tell them what’s up. We gotta have a family meeting, I just don’t know when we can, but the good news, at least I know what’s up, and I know how to fix it. Since I got this fuckin’ monkey off my back, let’s talk about me and you.”

“While I would love to do that, we ain’t all like you, street king. Why don’t you take my number and call me later? Then we can talk all about whatever you wanna talk about, ok?”

“Mhmm…I thought you said you weren’t gonna fall for the charm?”

“That was before I got charmed I guess. Get out of here, Beta, and good luck.”

She walked me to the door, and I bent down to place a kiss on her cheek. She smelled so good, like roses. I felt her tiny hands come up and caress my back, and it sent chills through my body. I ain’t nothin’ like my brothers. Bama, he knew him and Brazil was gon’ be together since they was kids. Brooklyn, he was cold and thought there was no bitch alive good enough for him, and me…nah, I been searching for my queen, and I knew I just found her.

Image may contain: 1 person, beard

Parents Working From Home and Childcare Challenges (3 Options You Need to Know)

For mothers (and fathers) working at any stage of a child’s life is a double-edged sword. You are driven to provide for the kids, but you also miss out on so much while doing so.

I am the mother of 5 kids and I have struggled with this for most of their lives. Three are grown and gone (26, 25, 21), one is about to graduate high school (17), and then there is Little Mister. He is only 4, and he is my Tiny Lord and Master.

Like all of my kids, he was breastfed. When I first went back to work this was problematic because I had to pump for him, but I had no pump. It wasn’t planned that way, the time just got away from me.

This was the first time I had to do this. I usually did not go back to work at all while my kids were small enough to need breastfeeding. I had to rewire my brain for it because it was harder to do emotionally than anything else.

Making It Work

I got a sling and kept him with me as long as I could, but it came to a point where he got too wriggly and I had to pass him off. What you have to understand is this: I went back to work when RahRah was only 4 weeks old, so both of us were forcing the matter, I guess.

My elder kids and my mom came to my rescue. At the time, I also had a live-in on-call sitter who worked for room and board.

And the occasional handful of Hershey’s Kisses.

I miss her a lot.

This is a sweet set up if you can get it. For those that can’t get it, what do you do?

Where Are These People?

Care.com

While I was slinging it with RahRah I did look into other options because you never know when you will need a backup or a Plan B. Care.com is the site where so many people sent me. Unfortunately, I wasn’t able to take advantage of it because I couldn’t guarantee I would have the spare funds to pay the lady.

But for those that do have the funds, it’s very easy and free to register. The site is extremely intuitive. Just click the link you need to get what you want.

Care.com

Moonlighting.com

I also looked at Moonlighting.com. Moonlighting.com is a freelance job site. I interviewed quite a few people listed here, and they were all earnest and easy to talk to. Like Care.com, you can filter for your area and view profiles of sitters and nannies that are looking to take care of little ones.

Moonlighting.com

Facebook Marketplace

I never posted a job on Care.com or Moonlighting.com. Instead, I went to what it seems I always do: Facebook. I know, I know. It should get old but Zuckerberg’s Beast has merit.

Facebook Marketplace: Childcare

I posted this ad in several Facebook groups for people looking for childcare and/or babysitting gigs:

ISO sitter for 2 mth old, 5d a week.

Mon/Tues 1030a-915p
Wed-Fri 1130a-915p.
In my home. Must be comfortable with large dog.

Child is breastfed and I will take him on my breaks/lunch.
Reply with your desired rate.

 

I got several excellent replies from ladies I’m sure would’ve been wonderful with my RahRah. Again, I couldn’t find the room in my budget to properly compensate anyone who needed to make a living at this.

But wait…

Other options are completely dependent on your budget. If you are receiving public assistance, you can contact Human Services. They have state certified sitters that are either in their homes or in a traditional daycare center. You may qualify for vouchers or a reduced rate, depending on your circumstances and what is available in your area.

Note: You can also ask around about the Neighborhood Sitter Lady (historically closely associated with the Neighborhood Candy Lady).

In our area, we can dial 211 for information on options from the Department of Human Services (DHHS). Other states I have lived in (Florida, Louisiana) use either 611 or 811.

Look into it, do some research and do not be afraid to interview and decline a candidate. If you like her/him but the rate is just a bit out of range, you can try to negotiate something that satisfies both parties.

To avoid conflict (and for tax purposes) putting everything on paper is a good idea. Pay with money orders or have your sitter write you a receipt. In many cases, doing both is the best way to keep everything straight.

Note: If you pay your sitter in cash, you absolutely should get and keep your receipts every time you pay.

People that take care of kids for a living usually do it because they truly love being around children. Other people’s children.

All day.

Really.

It is not unusual to find a sitter that will do what s/he can to help you get what you need. Never forget, however, that this is their job. They have bills just like you. Respect their time and their service, just as you would want yours respected.

If you have a problem paying, let them know. Work with them, and uphold any agreements made to catch up.

Tell It Like it Is

Be specific about exactly what you need, meaning:

  • Seeking childcare (age(s), gender, special needs, allergies)
  • Where? Your home or theirs? Prefer a center?
  • Will you (mom) drop off/pick up?
  • Do they (sitter) pick up/drop off? (driving record? insurance? car seat?)

 

Be specific about the person you’re looking for:

  • Smoker/Non-smoker?
  • Vape/e-cig OK?
  • OK around animals?
  • CPR Certified?
  • Nutritionally proficient?
  • Allergic to cats/dogs/birds/fish spit?

 

Include anything extra you might want them to do if needed:

  • Light housework
  • Minimal cooking
  • Walk the dog
  • Daily parakeet duet
  • Fish aerobics
  • Iguana descaling

 

Ask questions about what they offer and what they will and will not do:

  • Breakfast/lunch/dinner/snacks
  • Hours and days of operation
  • Charge for late pickup/early drop off?
  • Charged for days child is not in their care?
  • Charge for no-show?
  • Supply diapers/wipes/formula?

 

There should be a form that walks you through most if not all of this if you are going through Care.com, Moonlighting.com or a similar site. It should be no problem to narrow your choices to exactly what you need. You can also set filters and add people you want to contact to a list.

Bottom Line

This is your child, and you cannot be too careful ever, ever with who is in charge of your Most Precious. You cannot focus on work if you are stressed over what’s happening with your tiny one.

Handle this as you handle pretty much anything else you do as a Mom/Dad trying to work -at home or otherwise- and make it work.

 

Disclaimer:

I have not been compensated or solicited by Care.com or Moonlighting.com or any of their affiliates, associates, employees or agents. The above information is from my own experience only and should not be factored in when deciding whether or not to utilize these services. I have not been nor am I now affiliated with Care.com or Moonlighting.com other than registering as a prospective customer

 

Have you been looking for childcare as a WAHM/WAHD, freelancer or remote worker? Do you know of other resources for those that need childcare?

Tell me about it!

Till later,

Gig on

 

So, You Work At Home… How Do You Get Those Jobs?? (And Where?)

 

You apply for it like you do any job.

In this case, you have to look a little harder if you are angling toward working at home for a company or in an established industry. The bulk of my #WageLife experience was in call center customer service, billing, and technical support with a little bit of sales.

Personally, I hate sales (which is probably why I’m not very good at it) because I hate taking people’s money when I know they can get a better deal or whatnot.

I have never been on the list of spectacular salespeople. I did OK when I had to, but I much preferred a job where I don’t have to actually talk someone into spending their money.

If they called me saying, “Hey I wanna spend some money!” that was perfect. I would sell them something, and I would do my best to get them a great deal.

But if I had to call or do the upsell on a customer service call, it put my stomach in knots. I hate it.

 

Not all of them…

I was comfortable in my last #WageLife position. I had a baby while working there, and went back to work when he was only 4 weeks old, so I was still in the throes of Post-Partum Hormonal Upheaval

That created a period of resentment that had nothing to do with the job itself. It was during this period that I actually joined Wealthy Affiliate for the first time. I was so preoccupied with finding something, anything that would allow me to be free to take care of my baby while supporting him that I didn’t pay attention to the opportunity then.

Where To Look

If you are looking specifically for work at/from home (remote, telecommute) job, the commonsense thing to do is go to where these jobs are.

I already pointed you to the Facebook group where found 3 of my last 4 remote #WageLife jobs.

Also, Craiglist has a number of offerings but be very careful of anyone asking personal info who does not first tell you:

  • Name of the company
  • Work you’ll be doing
  • Location or mode of training (onsite/remote)
  • Pay (rate/frequency)

Use your best judgment, but always be very, very cautious of anyone trying to get money from you or have you deposit a check, etc. You know the scam I’m talking about.

While You’re Looking

Anyway, while you’re scoping the WAH field, be tailoring your resume to fit what you’re looking for.

I already had WAH experience from years ago. My very first WAH job was as a PSO. That stands for Phone Sex Operator.

Yes. I talked dirty for money.

And it was good money. I supported my kids for 2 good years with PSO gigs. Where, you ask, does one find such a job? The most legit source I found (and I haven’t looked in years, so things may have changed) is sexyjobs.com. Just as with CL, make sure you check and double check sources and info. Anyone asking for money upfront is suspect.

Nyah-ha-ha

And beware The Sleaze.

It exists. It is a Thing.

I had Phone Actress on my resume for a while until I moved back into the far less risqué field of call center customer servicing.

So how do you tailor that resume? Well, if you have no WAH experience highlight the skills and knowledge that a remote hire should have namely:

  • So hopeful. So delicate. SO important!

    Time management

  • Ability to work unsupervised
  • Home office
  • Technical savvy
  • Multi-tasker
  • Software familiarity

 

 

 

What Else Do You Need?

Most of these companies require you to have reliable internet and/or phone connection in a quiet, private area of your home.

Quiet, private and tax deductible!

You may want to splurge on the highest residential speed available because unless you live alone, you are not the only one on it. For the duration of your shift (6-10 hours in some cases), you will be a broadband hog.

I know I was. I admit it. I am not ashamed.

If you are submitting a resume targeted for at-home, remote work,  or telecommuting, a blurb on your cover letter mentioning your tech setup or home office won’t go unnoticed. Put it near the top or as the last thing at the bottom because HR people rarely read every resume word for word. They honestly don’t have time. Most people are drawn to the beginning and the end of a document. Take advantage of homo sapiens nature.

As a lovely bonus, I have included a copy of the resume that got me that last #WageLife job right here:

Gwendolyn B. Jordan

XXXXX Ave

FXXX TX 7XXX

Home office XXXX

Cell XXXXXX

gxxxxx@xx.com

OBJECTIVE

Seeking gainful employment that is both personally & 
financially satisfying.

RELEVANT EXPERIENCE

Customer service skills are foremost. Computer skills current. 
Extensive telephone and face-to-face customer care experience. 
Writing, blogging, data expert.

EMPLOYMENT HISTORY

Guardian Liberty Voice

Journalist/Senior Editor/Training Assistant (9/19/2013-Present) Work at Home

Create articles on breaking, current news stories. Edit, proofread 
and publish articles to website following strict style and submission 
guidelines. Recruit and train potential candidate writers on style, 
submission and publication guidelines. Maintain ethical and moral 
standards of publication.

Convergys Corp: NorthEast

CAE (4/2/2013-9/19/2013) Telecommute

Accept inbound calls from Comcast video service customers. 
Technical support, account management; upgrades;

Schedule, confirm, or cancel appointments for service 
issues & equipment installation. Customer education

N.E.W. Corp: Sterling, VA

CCR (11/14/2011-2/8/2013) Telecommute

Accept inbound calls from DirecTV satellite television 
customers. Technical support, sales, billing. Schedule, 
confirm cancel appointments. Customer education on products & services.

Teleperformance Advanced Services Division: Shreveport, LA

Nesting Manager (1/11-8/13/11)

Manage team of new hires, identify & fill knowledge gaps. 
OTJ Training agent retention/improvement

Team Manager (7/10-1/11)

Manage team of 20-25. Scheduling, quality, call handling.
 Agent retention and improvement

CAE/TSE(4/10-7/10)

Inbound calls from subscribers pertaining to cable video
 technical support & billing. Schedule/reschedule service 
calls. Educate customer on products & services, policies & procedures.

Bright House Networks: DeLand, FL/Maitland, FL

RSR/Lead (1/08-1/26/10)

Assist & coach CSPs, escalated call handling. 
Error correction & account review/follow up

Customer Service Professional (12/05-1/08)

Inbound calls from subscribers pertaining to cable, 
high-speed Internet, and digital phone service. Billing, 
troubleshooting, appointment setting/confirming, account management.

Customer Service Excellence Certification, Bright House Networks:

Level II 2005

Level III 2006

Level III 2007

Level II 2008

NCTI:

Nov 2006 Cable Network Overview

Feb 2007 Excellence in Customer Service (Honor Graduate)

Sep 2007 Introduction to Business

Dec 2007 Introduction to PC Applications (Honor Graduate)

Mar 2008 HSD Customer Service (Honor Graduate)

Jun 2008 Advanced HSD Customer Service (Honor Graduate)

Oct 2008 Introduction to Marketing

O.D. Wyatt High School, Fort Worth, TX

Green B. Trimble Technical HS Adult Education Center, Fort Worth, Texas

GED

SKILLS

Motivated, time management. Minimal supervision required, 
flexible & dependable. Type 50 wpm, 10-key sight & feel. 
Windows proficient. Certified in Excel, Word, Access, and 
PowerPoint. 14+ years Internet, 20+years Customer service, 
14+ years tech support

References Available Upon Request

 

I mentioned in another post that you want to keep your resume to one page, if possible and highlight your skills. This resume actually was a page and some, but it has enough of what the employer was looking for to get me an interview, which got me hired. It is woefully out of date, but I lost that job in 2016.

My resume has changed dramatically because I am now seeking at-home, remote work -at least until I hit my stride in #WAHLife at Wealthy Affiliate. Or get published.

 

Failure is ALLOWED

Honestly, the only way to fail at this is to stop trying. Will Smith said in a viral video that failure is not to be feared, but embraced.

“Fail forward,” he advises, and keep going until you get where you want to be.

Then, climb higher.

 

Have you been looking for a #Wagelife job online? Have you found one? Share your experience with me!

 

Till later,

Gig on