You apply for it like you do any job.
In this case, you have to look a little harder if you are angling toward working at home for a company or in an established industry. The bulk of my #WageLife experience was in call center customer service, billing, and technical support with a little bit of sales.
Personally, I hate sales (which is probably why I’m not very good at it) because I hate taking people’s money when I know they can get a better deal or whatnot.
I have never been on the list of spectacular salespeople. I did OK when I had to, but I much preferred a job where I don’t have to actually talk someone into spending their money.
If they called me saying, “Hey I wanna spend some money!” that was perfect. I would sell them something, and I would do my best to get them a great deal.
But if I had to call or do the upsell on a customer service call, it put my stomach in knots. I hate it.
I was comfortable in my last #WageLife position. I had a baby while working there, and went back to work when he was only 4 weeks old, so I was still in the throes of Post-Partum Hormonal Upheaval
That created a period of resentment that had nothing to do with the job itself. It was during this period that I actually joined Wealthy Affiliate for the first time. I was so preoccupied with finding something, anything that would allow me to be free to take care of my baby while supporting him that I didn’t pay attention to the opportunity then.
Where To Look
If you are looking specifically for work at/from home (remote, telecommute) job, the commonsense thing to do is go to where these jobs are.
I already pointed you to the Facebook group where found 3 of my last 4 remote #WageLife jobs.
Also, Craiglist has a number of offerings but be very careful of anyone asking personal info who does not first tell you:
- Name of the company
- Work you’ll be doing
- Location or mode of training (onsite/remote)
- Pay (rate/frequency)
Use your best judgment, but always be very, very cautious of anyone trying to get money from you or have you deposit a check, etc. You know the scam I’m talking about.
While You’re Looking
Anyway, while you’re scoping the WAH field, be tailoring your resume to fit what you’re looking for.
I already had WAH experience from years ago. My very first WAH job was as a PSO. That stands for Phone Sex Operator.
Yes. I talked dirty for money.
And it was good money. I supported my kids for 2 good years with PSO gigs. Where, you ask, does one find such a job? The most legit source I found (and I haven’t looked in years, so things may have changed) is sexyjobs.com. Just as with CL, make sure you check and double check sources and info. Anyone asking for money upfront is suspect.
And beware The Sleaze.
It exists. It is a Thing.
I had Phone Actress on my resume for a while until I moved back into the far less risqué field of call center customer servicing.
So how do you tailor that resume? Well, if you have no WAH experience highlight the skills and knowledge that a remote hire should have namely:
- Ability to work unsupervised
- Home office
- Technical savvy
- Software familiarity
What Else Do You Need?
Most of these companies require you to have reliable internet and/or phone connection in a quiet, private area of your home.
You may want to splurge on the highest residential speed available because unless you live alone, you are not the only one on it. For the duration of your shift (6-10 hours in some cases), you will be a broadband hog.
I know I was. I admit it. I am not ashamed.
If you are submitting a resume targeted for at-home, remote work, or telecommuting, a blurb on your cover letter mentioning your tech setup or home office won’t go unnoticed. Put it near the top or as the last thing at the bottom because HR people rarely read every resume word for word. They honestly don’t have time. Most people are drawn to the beginning and the end of a document. Take advantage of homo sapiens nature.
As a lovely bonus, I have included a copy of the resume that got me that last #WageLife job right here:
Gwendolyn B. Jordan XXXXX Ave FXXX TX 7XXX Home office XXXX Cell XXXXXX email@example.com OBJECTIVE Seeking gainful employment that is both personally & financially satisfying. RELEVANT EXPERIENCE Customer service skills are foremost. Computer skills current. Extensive telephone and face-to-face customer care experience. Writing, blogging, data expert. EMPLOYMENT HISTORY Guardian Liberty Voice Journalist/Senior Editor/Training Assistant (9/19/2013-Present) Work at Home Create articles on breaking, current news stories. Edit, proofread and publish articles to website following strict style and submission guidelines. Recruit and train potential candidate writers on style, submission and publication guidelines. Maintain ethical and moral standards of publication. Convergys Corp: NorthEast CAE (4/2/2013-9/19/2013) Telecommute Accept inbound calls from Comcast video service customers. Technical support, account management; upgrades; Schedule, confirm, or cancel appointments for service issues & equipment installation. Customer education N.E.W. Corp: Sterling, VA CCR (11/14/2011-2/8/2013) Telecommute Accept inbound calls from DirecTV satellite television customers. Technical support, sales, billing. Schedule, confirm cancel appointments. Customer education on products & services. Teleperformance Advanced Services Division: Shreveport, LA Nesting Manager (1/11-8/13/11) Manage team of new hires, identify & fill knowledge gaps. OTJ Training agent retention/improvement Team Manager (7/10-1/11) Manage team of 20-25. Scheduling, quality, call handling. Agent retention and improvement CAE/TSE(4/10-7/10) Inbound calls from subscribers pertaining to cable video technical support & billing. Schedule/reschedule service calls. Educate customer on products & services, policies & procedures. Bright House Networks: DeLand, FL/Maitland, FL RSR/Lead (1/08-1/26/10) Assist & coach CSPs, escalated call handling. Error correction & account review/follow up Customer Service Professional (12/05-1/08) Inbound calls from subscribers pertaining to cable, high-speed Internet, and digital phone service. Billing, troubleshooting, appointment setting/confirming, account management. Customer Service Excellence Certification, Bright House Networks: Level II 2005 Level III 2006 Level III 2007 Level II 2008 NCTI: Nov 2006 Cable Network Overview Feb 2007 Excellence in Customer Service (Honor Graduate) Sep 2007 Introduction to Business Dec 2007 Introduction to PC Applications (Honor Graduate) Mar 2008 HSD Customer Service (Honor Graduate) Jun 2008 Advanced HSD Customer Service (Honor Graduate) Oct 2008 Introduction to Marketing O.D. Wyatt High School, Fort Worth, TX Green B. Trimble Technical HS Adult Education Center, Fort Worth, Texas GED SKILLS Motivated, time management. Minimal supervision required, flexible & dependable. Type 50 wpm, 10-key sight & feel. Windows proficient. Certified in Excel, Word, Access, and PowerPoint. 14+ years Internet, 20+years Customer service, 14+ years tech support References Available Upon Request
I mentioned in another post that you want to keep your resume to one page, if possible and highlight your skills. This resume actually was a page and some, but it has enough of what the employer was looking for to get me an interview, which got me hired. It is woefully out of date, but I lost that job in 2016.
My resume has changed dramatically because I am now seeking at-home, remote work -at least until I hit my stride in #WAHLife at Wealthy Affiliate. Or get published.
Failure is ALLOWED
Honestly, the only way to fail at this is to stop trying. Will Smith said in a viral video that failure is not to be feared, but embraced.
“Fail forward,” he advises, and keep going until you get where you want to be.
Then, climb higher.
Have you been looking for a #Wagelife job online? Have you found one? Share your experience with me!