When I came back to Texas in 2010, I got back into working from home. This is not a bad gig and if you have the right skills, experience and set up, it is also an easy gig to get and keep.
The most abundant jobs are in call centers, outsource, and third-party vendor companies.
I have worked as a remote or virtual agent for three different corporations. I had excellent benefits, good hours, advancement opportunities, and schedule flexibility. Hands down it outstripped any other call center environment I’ve ever been in.
I worked call centers since I was 18-19 years old until my early 40s. I’ve done inbound and outbound, warm and cold calling, sales, surveys, customer service, tech support, coaching, training, and managing.
I have done, seen and heard it all. By phone, of course.
“Telecommute” is a somewhat outdated term. I’ve noticed most companies are referring to their home-based agents as remote workers, hires or agents. I have also seen at-home gigs called “telework” and “virtual call centers”. These are all terms you can use in your search for a job at home.
Where Do I Find Virtual Call Center Gigs?
So how, you ask, does one find a good virtual call center job? Well, first you have to find the companies that are hiring home-based or remote workers. One place I found a wealth of good information that’s kept up to date is on Facebook.
Don’t roll your eyes. It’s for more than prank videos.
I have mentioned the closed group that you can join by invitation only called Legitimate Work at Home Sources and Links. It has well over 3000 members as of this writing and the group has done nothing but grow and improve since I joined years ago.
The group moderators are very diligent in keeping the group clear of any MLM, pyramid, sales, etc. There is NO prospecting allowed here. Believe me, I have chafed at it, since I enjoy a good affiliate program, but nope, Not here.
I found 2 of my last 3 remote jobs through this page. We’re talking hourly jobs with paid training, supervisors and the whole works.
I would happily send out the email invite for any who wish. Just leave me your address in comments.
#WageLife Job Sites
In the last 5-8 years, established legitimate job search sites have seen a mass influx of remote, work from home jobs
for call centers. I’m referring to Monster, Career Builder and Indeed, to name a few.
You do have to be careful because a lot of these “jobs” are actually business opportunities, survey farms, or direct sales recruitment. When searching, set the LOCATION as REMOTE and the job type as call center, customer service, tech support, sales, etc.
This way, your results will actually pull up call center jobs for remote, at-home workers.
#WAHLife Job Sites
We have also seen a rise in sites that cater specifically to people who want to have side-gigs from home or remote work with hiring companies. In this category, we have Rat Race Rebellion, Flex Jobs* and Viral Vocations**.
*Flex Jobs charges a fee to access their jobs
**Viral Vocations charges for access, but they offer a free membership option
Some of these companies are only hiring in certain states. The location should be your state, and if the job is not available there, do not bother to apply.
Freelance & Independent Contractor (IC) Sites
I went into detail about several freelancer and IC sites. This is a good place to look if you want to own your schedule and work as little or as much as you want and go boss-free. Upwork and Fiverr fall into this category.
It takes some searching, but you can find call centers that are looking for freelancers or contractors. Many outsource firms have short-term projects that do not require a workforce of thousands.
This is where you can jump in and take (or make) those calls for however long the project lasts. These positions do not usually come with benefits, but it does allow you to make some income, and add a blurb to your resume for future job hunting.
Other sites that offer virtual call center work include:
Jobs with any of the companies above can come with benefits that include vacation time and health insurance. Many offer project-based work that may or may not include benefits.
*Arise requires agents to undergo certification training. This training is not included in the job offer and must be completed before you can start working. From Arise.com:
Enroll in a certification course that works with your schedule. These are highly specialized, instructor-led online courses. Most come with a fee that ranges from $50 to $250. These courses are required by clients and provide details about the client’s systems and the requirements of the particular program.
Sharing What I Learn & Where I Earn
I’m working on a group & FB page inspired by the group I mentioned earlier. The difference will be that I will allow legit WAH jobs and biz ops, as long as they are not over-hyped money traps. I don’t want my group to be stuffed with marketers marketing to each other. If you want to build a list, go prospect elsewhere. I got links too.
I want this page to be a home for people who want to work from home but diversify their income so one missed check doesn’t mean crisis and distress. So, anyone looking to help me with that is more than welcome.
The page is going to be linked to this blog, so information can flow both ways.
Done With Being Bossed?
If like me, you are no longer about that #WageLife, you have options. For ICs, the sites I already mentioned offer a tremendous number of gigs for people who want to dictate their own work schedule and income.
*At this time, I am not affiliated with any of these companies.
**AmWay is officially an MLM (Multi-Level Marketing) company, but you can also earn by selling their products and recruiting.
In most cases, you can earn both by selling the products, and by recruiting others to do the same. Be aware that in order to earn you must maintain a monthly purchase amount with Melaleuca and AmWay. I am not certain if this is the case with Avon. Back when I was doing it, you had to buy all of your supplies from them, including samples, sales books, flyers, and even receipt books. Now that they have gone online (I know I just totally dated myself) this may no longer be the case.
Or you can go into Affiliate Marketing.
This is honestly my preferred option because it is so straightforward. You do not need samples, sales pitches or recruiting parties.
All you need is a link from the owners or sellers of the products of your choosing. You take this unique link and drop it in your website, on social media, or in emails. If people are interested, they click the link. If they make a purchase, you get a commission.
Most affiliate programs are free and do not require you to purchase the products you are promoting.
Get Some Know-How
To do this effectively, I suggest building a website. With this website, you can review products you promote as well as create content for visitors that informs or entertains. Unboxing and demo videos are very popular on YouTube and can be included in your site.
Using keywords specific to the products, you can gain high ranks in search engines and this creates free organic traffic.
Wealthy Affiliate teaches you how to build a website and create targeted content for that site. You also learn how to incorporate affiliate links and even offers an in-house affiliate program that pays 50% commission monthly.
Whether you decide to upgrade or not is completely up to you.
There are other, far more expensive affiliate training programs out there. WA never claims to make you quick money, but they do allow you to explore the site before you buy anything. For the cost of membership, you get hosting, training, SEO & SSL support for your sites, tech support, and a mass of other benefits that would take hours to go through it all.
Step in and check it out. If you do upgrade, drop me a note on my profile. With others in the community, I will be right there to help you get started and keep you on the right track.
Whatever course you decide to take, I urge you to never give up a good paying #WageLife job before you have a dependable income to replace it. Even if you start making money right away, give it 3 months or so before you kiss that job good-bye.
You also have to calculate benefits into this decision. If you have insurance or 401k options, do not throw this away immediately. Take stock and see if your affiliate income actually covers everything you will need to continue or improve your quality of life.
The beauty of affiliate marketing is that it can be done part-time and still earn you a nice bit of change. No need to rock your boat if you do not have a bigger boat to sail on.
If you are currently looking for work, I highly recommend you focus on that, and then look into boss-free #WAHLife because nothing is worse than coming across an awesome biz op like Wealthy Affiliate and finding yourself too broke to get into it.
This happened to me 3 years ago. If I had joined WA back then I would already be free of #WageLife. We live and learn.
Have you been looking for a #WageLife call center job? Have you found one and want to share?
Do you have questions about affiliate marketing or direct sales gigs? Drop me a message below and I’ll get back to you soon.
‘Til next time,